Features

Booking system features, from first click to check-in

TicketPa is online booking software for businesses that sell time slots. Here is everything it does, grouped by the part of your day it helps with.

Take bookings

Your own booking page, live availability and the booking rules you set.

  • Your own booking page

    Guests see live availability and prices in your currency, then book in a few taps on any phone. Add your logo, your colour and a short intro.

  • Book now button for your website

    Paste a short snippet into any website and a Book now button opens your booking page. Or share the link on Instagram, Google or WhatsApp.

  • Tickets, groups and add-ons

    Sell adult, child and family tickets, private groups that book the whole time slot, and paid extras like photos, lunch or gear hire.

  • Schedules and availability calendar

    Set your weekly start times once and TicketPa fills your calendar up to four months ahead. Add extra time slots, change capacity or close dates in a few clicks. Or let guests book any free time with your staff, like a lesson or a massage.

  • Booking rules

    Choose how close to the start guests can still book, how far ahead they can book, and the smallest and largest group per booking.

  • No double bookings

    Places are held while a guest checks out, so two people can never book the last spot. Capacity is tracked for every time slot and stays in step with Viator and GetYourGuide.

For your guests

A booking page guests actually finish

Live availability, clear prices and a checkout that fits on a phone. Try it: pick a day and a time, and watch the ticket fill in.

Sunset kayak tour

London2 hours

from €45

  1. 1Date and time
  2. 2Your details
  3. 3Done
October 2026
MonTueWedThuFriSatSun
AvailableFew spots left14 Sold out

Saturday 17 October

Adults€45
2
ChildrenAge 4-12 · €25
1

This is a demo. Nothing is booked.

What your guest receives

Thames Kayak Club

Sunset kayak tour

Not booked yet
Date
Sat 17 Oct
Time
17:30 - 19:30
Guests
2 adults, 1 child
Location
Battersea Park pier
Booking ref-
Total€115
  • Live availabilityGuests only see dates and times with places left.
  • Pay on arrival or onlineGuests pay on the day, or by card when they book.
  • Instant confirmationA QR ticket by email and a reminder before they arrive.
  • Made for phonesNo app and no account to create. It works on any phone.

Get paid

Take money the way your guests prefer, and always know who has paid.

  • Pay on arrival

    Take bookings without online payment. Guests pay on the day in cash, by card or by bank transfer, and your team records it at check-in.

  • Online payments with Stripe or PayPal

    Connect your Stripe or PayPal account and guests pay when they book, or choose between paying now and paying on arrival. The money goes to your own account.

  • Payment links

    Send a guest a link to pay online for a booking your team made. The link stays open for 24 hours, with one reminder before it closes.

  • Abandoned booking reminders

    Guests paying online who don't finish checking out get a friendly reminder before their places are released.

  • Know who has paid

    Every booking shows what is paid and what is still to pay, and the Today view and guest lists add up what is left to collect.

  • Refunds that follow your policy

    Set a cancellation window and a late refund percentage. When a guest cancels, TicketPa works out the refund and returns online payments to their card.

Run the day

Everything your team needs on the day, on a phone.

  • Today at a glance

    See today's time slots, who is coming, what is still to collect and the latest bookings, updated every minute.

  • QR check-in from your phone

    Scan tickets with your phone camera or type a booking code. Check in a whole group at once, or only the guests who have arrived.

  • Guest lists, walk-ins and no-shows

    See who is booked on every time slot and who has arrived. Add walk-ins on the spot, and mark no-shows by hand or automatically.

  • Digital waivers

    Guests sign your waiver online from their ticket before they arrive, and the guest list shows who still needs to sign.

  • Staff, equipment and spaces

    Choose who can run each activity and what it uses: a boat per time slot, a bike per guest, or a court with its own name. TicketPa puts free staff on booked time slots and never books the same person, boat or court twice.

  • Time slot cancellations in one click

    Bad weather, a sick guide or a broken boat? Cancel the whole time slot and TicketPa refunds online payments and emails every guest, with your note and a link to book another time.

Look after your guests

Clear emails, easy changes and the numbers behind your business.

  • QR tickets and automatic emails

    Every guest gets a confirmation with a QR ticket, a reminder before they arrive, and an email if the time changes. All of them carry your logo.

  • Guests change or cancel themselves

    From their ticket, guests can cancel up to the start time, or move to another time slot while cancelling is still fully refunded.

  • Review requests

    A few hours after the visit, guests get a thank-you email that links to your review page on Google, Tripadvisor or anywhere else.

  • Reports and CSV export

    See bookings, guests, money and places taken by activity and by channel for any date range, with a daily trend chart and a CSV download.

  • Your team, with the right access

    Invite owners, managers and hosts. Hosts see their own time slots and guest lists, without your reports or payment settings.

  • Several locations and businesses

    Run activities from several locations, each in its own timezone. On Pro, run several businesses under one login.

Direct bookings

Your bookings, your guests, your rules

Bookings on your own page come straight to you, and the guest relationship stays with you, not with a marketplace.

  • Your prices, your rules

    Set your own prices, cancellation policy and booking cut-off, without a marketplace deciding for you.

  • Your guests stay yours

    Guest details and booking history stay with you, not with a marketplace.

  • Pay on arrival anywhere

    Take bookings in any country without online payment. Guests pay you on the day.

Worldwide

Works wherever you do business

TicketPa is made for businesses in every country, not just one market.

  • Your currency

    Set prices in your local currency. Currencies without cents, like the Japanese yen, work too.

  • Your local time

    Time slots follow your timezone, and a 10:00 class stays at 10:00 when the clocks change.

  • Guests from anywhere

    Your booking page speaks 15 languages, and guests enter their phone number in any international format, so you can reach them on the day.

  • Any device

    TicketPa runs in the browser on phones, tablets and computers. There's nothing to install for you or your guests.

FAQ

Questions about TicketPa's features

How does TicketPa prevent double bookings?

TicketPa tracks the capacity of every time slot and holds places while a guest completes their booking. If two guests try to take the last place at the same moment, only one booking goes through. Private groups book the whole time slot, so nobody else can join it. Bookings from Viator and GetYourGuide take their places in the same calendar.

Can guests change or cancel their own booking?

Yes. Every ticket links to a page where guests can cancel up to the start time and get the refund your policy allows. While cancelling is still fully refunded, they can also move their booking to another time slot themselves, without emailing you.

Can my team use TicketPa too?

Yes. Invite your team as owners, managers or hosts. Managers run bookings, activities and reports. Hosts run the day: they see their own time slots and guest lists and check guests in, without access to reports or payment settings.

Do I or my guests need to install an app?

No. Guests book in any web browser and get their QR ticket by email. You use TicketPa in the browser on a phone, tablet or computer, and check guests in by scanning their QR tickets with the phone's camera.

Be first to take direct bookings

Join the waitlist and we'll let you know the moment TicketPa opens.

Be first to know when we launch. Just launch news, unsubscribe anytime. Privacy policy