When you sign up with an email address and a password, TicketPa emails you a link to check the address is yours. You need to confirm it before you can set up your business or use the dashboard.

Steps to confirm your email

  1. Open the email from TicketPa called "Verify your email address".
  2. Select Verify Email Address.
  3. TicketPa opens and asks for your business details. See Set up your business. If you already have a business, your dashboard opens instead.

The link works for 60 minutes. If you open it in another browser or on another device, TicketPa asks you to log in there first, then confirms your address.

If the email doesn't arrive

  • Check your spam or junk folder.
  • Log in to TicketPa. Until your address is confirmed, the dashboard shows the Email verification page instead. Select Resend verification email there, and TicketPa sends a new link.
  • Use the newest email. Links stop working after 60 minutes.

Note: If you made a typo in your email address, the email can't reach you. Select Log out on the Email verification page and create your account again with the right address.

Good to know

  • If you sign up with Continue with Google, there is nothing to confirm. Google has already checked the address.
  • If you change your email address later in your profile, TicketPa emails a link to the new one straight away, and you confirm it with that link too. See Change your name, email or password.
  • The confirmation email comes in the language of the sign-up page you used.