An activity is anything guests book, like a tour, a class or a massage. Create one for each thing you sell. It starts as a draft, so guests can't see it until you publish it.
Steps to create an activity
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Go to Activities in the sidebar and select Create activity.
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Under How do guests book?, choose:
- At set times: you set the times, and guests share the places, like a tour, a class or an escape room.
- At a free time with your staff: guests pick any free time, and one person from your staff is booked, like a massage or a private lesson. See Set up appointments.
You can't change this later.
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Fill in the basics:
- Name: what guests see, up to 120 characters.
- How long it lasts: in hours and minutes, from 5 minutes up to 14 days.
- Location: where it starts. Choose No fixed location if it has none. If you have no locations yet, you can add one later. Activities booked at a free time need a location, up to 24 hours long.
- Short description: one or two sentences for the booking page, up to 280 characters.
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Select Create activity.
TicketPa saves it as a draft and opens its Details tab.
The activity's tabs
Every activity has eight tabs. Its status and the buttons to publish or archive it sit above them.
| Tab | What you set there |
|---|---|
| Details | Name, length, location and what guests read |
| Pricing | Tickets, private group prices and add-ons |
| Schedule | The days and times it runs |
| Times | Instead of Schedule, for appointments: when they can start |
| Photos | Up to 10 photos |
| Policies | When guests can book, group sizes and cancellations |
| Staff | How many people each time slot needs, and who can run it |
| Equipment and spaces | What it uses, like a room per time slot or a bike per guest |
| Waiver | Text guests sign before they come |
Fill in the Details tab
The Details tab has three parts:
- Basics: the name, how long it lasts and the location.
- Descriptions: the Short description, and a Full description of up to 5,000 characters. A blank line starts a new paragraph. Guests read it under About on the activity's booking page.
- What to expect: What's included and What to bring, one item per line, up to 20 items each. Guests see both on the booking page, and What to bring on their ticket too.
Select Save details when you're done.
Note: A new length changes the end time of the activity's upcoming time slots from its schedule, booked ones included. Time slots you changed by hand keep theirs. A new location can move them too, when its timezone is different. See How time slots work.
Good to know
- Renaming an activity doesn't change its link, so links you shared keep working.
- The Activities list shows published activities first, then drafts, then archived ones. Each card shows the cover photo, the status and how many upcoming time slots it has.
- You can't delete an activity. When you stop selling it, archive it. See Publish, unpublish or archive an activity.
Next, add the activity's prices on the Pricing tab. See Set prices for an activity.