The Owner can change what a team member can do by switching their role, or take them off the team. Managers and Hosts can also leave a business themselves.
Steps to change a member's role
- Go to Team and settings in the sidebar.
- Under Business members, select the role button next to the person, like Host.
- Choose Manager or Host.
The change saves straight away, and TicketPa shows "Member role updated." It applies the next time they open a page. See Team roles and permissions for what each role can do.
Steps to remove a member
- Go to Team and settings in the sidebar.
- Select the cross next to the person (Remove member).
- Select Remove member to confirm.
They lose access to your business at once. Their TicketPa account stays, with any other businesses they belong to. If they ran activities, they stay on the Staff page as a person without a login, so the time slots they run keep them. To bring them back, see Invite team members.
Note: Nobody can change the Owner's role or remove the Owner, and the Owner role can't be handed to someone else.
Leave a business yourself
If you're a Manager or a Host in a business, you can leave it:
- Select your initials at the top right, then Settings.
- Select Businesses.
- Select Leave business next to the business, then Leave business again to confirm.
You lose access to that business. If you were working in it, TicketPa switches you to another of your businesses. To work there again, someone has to invite you.
The Owner can't leave their own business. To close it, see Delete a business.