Your booking page, tickets, payment page and guest emails come in 15 languages: English, German, French, Italian, Spanish, Polish, Portuguese, Lithuanian, Latvian, Estonian, Greek, Swedish, Danish, Finnish and Norwegian. Each guest sees them in their own language, out of the languages you choose.
How a guest's language is picked
- The page opens in the language of the guest's browser, when it's one of your languages.
- Otherwise it opens in your default language.
- At the top of the page, guests can switch to any of your languages. The page remembers their choice while they book.
- A ticket opens in the language the guest booked in.
When you offer only one language, the switch doesn't show.
Steps to choose your languages
- Go to Booking page in the sidebar.
- Under Languages, each language guests can pick shows with its flag. Select × on a language to take it off, or select Add a language to add one. All languages in the list turns them all on again.
- Under Default language, pick the language for guests whose browser speaks none of yours.
- Select Save booking page.
Your default language is always on, so it says Default instead of showing ×. To take it off, pick another default first.
What changes language
| Changes language | Stays as you wrote it |
|---|---|
| TicketPa's own words: buttons, steps, the calendar, dates, prices, messages, the ticket, the payment page and the guest emails | Your own text: activity names and descriptions, ticket and add-on names, what's included, what to bring, where to go, welcome text and waiver |
Prices and dates follow the language's own way of writing them, like 25,00 € in German.
Emails in the guest's language
Every email a guest gets about a booking comes in the language they booked in: the ticket, reminder, new time, cancellation, payment link, refund and review request. Stripe's card form shows in that language too. See Guest emails.
When your team adds a booking, Language for their emails under Guest sets it. Leave Their usual to keep the language of a guest who booked before, while a new guest gets your default. It shows when your booking page has more than one language. A booking's page then says which language its emails come in, like Emails in Deutsch. See Add a booking for a guest.
Share a link in one language
On Share, pick a language under Link language. Your booking page and activity links, and the Book now button code, then always open your booking page in that language, for example on the German version of your website. Leave The guest's own to let each guest's browser decide. See Share your booking page.