# Send reminders and export bookings

Updated 2026-10-15 by the TicketPa team. Source: https://ticketpa.com/help/send-reminders-and-export

From the bookings list you can email guests a reminder right now, for one booking or several at once, and download bookings as a CSV file: every booking your tab and filters show, or only the ones you pick.

## Send a reminder to one guest

1. Go to **Bookings** in the sidebar.
2. Open the menu at the end of the booking's row.
3. Select **Send reminder**.

The guest gets the reminder email straight away, with the date, time and place, anything left to pay on the day, their booking code and a link to their ticket. The booking's timeline shows **Reminder emailed** with your name.

**Send reminder** works for confirmed bookings that haven't started and have an email address. For other bookings it is greyed out.

## Send reminders to several guests

1. Tick the box at the start of each booking's row. To pick every booking on the page, tick the box in the heading.
2. Select **Send reminder** in the bar that appears above the list.

TicketPa emails the bookings that can get a reminder and skips the others. A message tells you how many guests were emailed. If none of the bookings you picked can get one, nothing is sent and the message says why.

> **Note:** A reminder you send yourself replaces the automatic one, so the guest doesn't get the automatic reminder later as well. You set when automatic reminders go out on the **On the day** page. See [how booking reminders work](https://ticketpa.com/help/booking-reminders).

## Export bookings to a CSV file

Exporting comes with Standard and Pro. On Basic, **Export** shows **Standard** and says how to get it.

To download every booking the list shows, on every page:

1. Choose the **Upcoming** or **Past** tab and any filters, like a date, an activity or a status.
2. Select **Export** at the top of the page. It shows how many bookings it downloads, like **Export 42**.

To download only some bookings:

1. Tick the bookings you want in the list.
2. Select **Export** in the bar above the list.

Your browser downloads a CSV file with one row per booking, whatever its status. It has the same columns as the download on **Reports**, from the reference and date to the amounts and the guest's contact details. See [Download bookings as a CSV file](https://ticketpa.com/help/download-bookings-csv) for every column.

You tick bookings on one page of the list at a time, and changing the page or a filter clears what you ticked. For every booking over a range of dates, use **Download bookings (CSV)** on **Reports**.

## Frequently asked questions

### Can I send a guest their ticket again?

There is no button to send the confirmation again. **Send reminder** emails the guest a reminder with their booking code and a link to their ticket, which has the QR code.

### Can I send a reminder more than once?

Yes. Each time you select **Send reminder**, the guest gets another email.

### Do reminders I send work when automatic reminders are off?

Yes. You can send a reminder yourself even when the reminder on the **On the day** page is set to **Don’t send reminders**.