# Read your reports

Updated 2026-10-12 by the TicketPa team. Source: https://ticketpa.com/help/read-your-reports

**Reports** shows your bookings, guests, money and how full your time slots were, for any dates you pick. Use it to look back at a month, compare activities or see what's coming up.

## Pick the dates

1. Go to **Reports** in the sidebar. It opens on the last 30 days.
2. Select **Last 7 days**, **Last 30 days**, **This month**, **Last month**, **This year** or **Next 30 days**, or pick your own first and last day with the two dates next to them.

The dates are the days the activities run, each on its own local date, not the days guests booked. A report covers up to 731 days. For a longer range, it keeps the last 731 days.

## What the numbers mean

The four tiles at the top:

| Tile             | What it counts                                                  |
| ---------------- | --------------------------------------------------------------- |
| **Bookings**     | Bookings that are confirmed, checked in or marked as no-shows.  |
| **Guests**       | The people on those bookings.                                   |
| **Revenue**      | What those bookings are worth, paid or not.                     |
| **Places taken** | The share of places taken on time slots that weren't cancelled. |

The line below the tiles adds:

- **Collected**: what was paid and not refunded, on every booking of those days, cancelled ones included.
- How much was refunded, how many bookings were cancelled and how many were marked as no-shows. No-shows count in **Bookings** too.
- How many places were taken of the places offered, and on how many time slots.

Bookings on hold, awaiting payment, cancelled or expired don't count in **Bookings**, **Guests** or **Revenue**. Money in different currencies is shown on separate lines, never added up.

## The chart and tables

- The chart shows **Bookings**, **Guests** or **Revenue** per day. Switch between them with **Show**. Select **Show table** to see all three day by day, and **Show chart** to go back.
- **By activity** shows the bookings, guests, places taken, revenue and collected for each activity.
- **By channel** shows the same, without places, for the **Booking page**, **Added by your team** and **Walk-in**.

To get each booking as a row in a spreadsheet, select **Download bookings (CSV)**. See [Download bookings as a CSV file](https://ticketpa.com/help/download-bookings-csv).

## Frequently asked questions

### Why is Revenue different from Collected?

Revenue is what your confirmed bookings are worth, including what guests still pay on the day. Collected is what was really paid, minus refunds, and includes money kept from cancelled bookings.

### Can I see bookings that are still to come?

Yes. Select **Next 30 days**, or pick dates in the future, to see the bookings and guests coming up.

### Who can see reports?

The Owner and Managers. Hosts don't see **Reports** in the sidebar.