# Getting started with TicketPa

Updated 2026-10-15 by the TicketPa team. Source: https://ticketpa.com/help/getting-started-with-ticketpa

TicketPa takes bookings for anything you sell by time slot, like tours, classes, workshops and tastings, and for appointments at a free time with your staff, like a lesson or a massage. This article walks you through the setup in order, from creating your account to your first booking.

## Create your account

1. Go to [ticketpa.com](https://ticketpa.com/) and select **Create your account**.
2. Enter your email address and select **Continue with email**.
3. Add your name and a password, then select **Create account**.
4. Open the email we send you and select the link in it to confirm your address.

If you see **Continue with Google**, you can sign up with your Google account instead. Google has already confirmed your email, so there is no confirmation email. See [Create an account](https://ticketpa.com/help/create-an-account) for the details.

> **Note:** TicketPa is opening to businesses in stages. If the site shows **Join the waitlist** instead of **Create your account**, leave your email and we'll tell you when you can sign up.

## Set up your business

Once your email is confirmed, TicketPa asks for your business details:

- **Business name**: what guests see on your booking page and emails.
- **Short name for your links**: your booking page address, like ticketpa.com/book/harbour-kayaks.
- **Country**, **Timezone** (only when your country has more than one) and **Currency**.
- **Contact email**: where guests can reach you.

Select **Create business**. You become the business's Owner and land on your dashboard. More in [Set up your business](https://ticketpa.com/help/set-up-your-business).

> **Note:** Check the short name, country, timezone and currency before you continue. Only our support team can change them later.

## Add where you meet guests

Go to **Locations** in the sidebar and select **Add location**. Add a name, and if you like an address, a map link and directions. Guests see them on the booking page and their ticket. An activity can also have no fixed location. See [Add and manage locations](https://ticketpa.com/help/add-locations).

## Create your first activity

1. Go to **Activities** in the sidebar and select **Create activity**.
2. Enter the name, how long it lasts, its location and a short description, then select **Create activity**. It is saved as a draft, so guests can't see it yet.
3. On the **Pricing** tab, select **Add price** and choose **Ticket**, **Private group** or **Add-on**.
4. On the **Schedule** tab, select **Add schedule**. Pick the days, the start times, the first day and how many places each time slot has. TicketPa creates the time slots for the next 120 days and keeps adding new ones every day. An activity booked at a free time with your staff has a **Times** tab instead, and needs opening hours on its location or hours for its staff. See [Set up appointments](https://ticketpa.com/help/set-up-appointments).
5. Select **Publish** at the top of the activity.

Publishing needs a ticket or private group price that guests can choose and at least one upcoming time slot. An appointment needs staff who run it, and hours for them instead of a time slot. Until then, the activity shows what is missing under **Before you can publish**. Each step has its own article: [Create an activity](https://ticketpa.com/help/create-an-activity), [Set prices for an activity](https://ticketpa.com/help/set-prices), [Set a schedule for an activity](https://ticketpa.com/help/set-a-schedule) and [Publish, unpublish or archive an activity](https://ticketpa.com/help/publish-an-activity).

## Make the booking page yours and share it

- Go to **Booking page** to add your logo, an accent colour, a welcome line and your contact details.
- Go to **Share** to copy your booking page link, or a **Book now** button for your website.

See [Customise your booking page](https://ticketpa.com/help/customise-your-booking-page) and [Share your booking page](https://ticketpa.com/help/share-your-booking-page).

## Choose how guests pay

Guests pay on arrival until you choose otherwise. To take card payments when guests book, the business Owner connects Stripe on the **Payments** page, then picks how guests pay. See [Connect Stripe to take online payments](https://ticketpa.com/help/connect-stripe) and [Choose how guests pay](https://ticketpa.com/help/choose-how-guests-pay).

## Invite your team

Go to **Team and settings** in the sidebar and select **Invite member**. Choose **Manager** for people who run the business with you, or **Host** for people who only run the day: check-in and guest lists. See [Invite team members](https://ticketpa.com/help/invite-team-members).

Basic has one login, the Owner's. Standard has 10 and Pro has no limit.

## When the first booking comes in

The guest gets a confirmation email with their ticket and its QR code, and a reminder a day before by default. You see the booking under **Bookings** and in the notifications bell. On the day, use **Check-in** to scan tickets, or open the time slot's guest list. See [Check guests in](https://ticketpa.com/help/check-in-guests).

Learn what each booking status means in [Booking statuses explained](https://ticketpa.com/help/booking-statuses).
