# Find bookings

Updated 2026-10-12 by the TicketPa team. Source: https://ticketpa.com/help/find-bookings

The **Bookings** page lists every booking of your business, from your booking page, your team and walk-ins. Use it to look up a guest, see who is coming or check what happened to a booking.

## Upcoming and past bookings

Go to **Bookings** in the sidebar. The list has two tabs, each with its count:

- **Upcoming**: bookings that haven't ended yet, soonest first. A booking that is under way right now is still here.
- **Past**: bookings that have ended, latest first.

Each row shows the booking reference, the guest, the activity, the date and start time, the number of guests, the amount and the status. Dates and times are in the local time of the activity. Select a row to open the booking. The list shows 25 bookings a page, with page numbers at the bottom.

To sort the list, select a column heading: **Guest**, **Activity**, **Date**, **Guests** or **Amount**. Select it again to reverse the order.

## Steps to search and filter

1. Type in the search box above the list and press Enter. You can search by the full booking reference, by part of the guest's name or email address, or by at least 4 digits of their phone number.
2. Narrow the list with the filters next to it:
    - **Any date**: pick a day to see its bookings. The tabs then count that day's upcoming and past bookings. A day before today opens **Past**, and today or a later day opens **Upcoming**. Switch tabs to see the rest of the day.
    - **Any status**: show one status only, like **Confirmed** or **Cancelled**.
    - **All channels**: show bookings from the **Booking page**, **Added by your team** or **Walk-in**.
    - **All activities**: show one activity's bookings. This filter shows once you have more than one activity.
3. Select **Clear filters** to see every booking again.

## Search from any page

Select **Search** at the top of any page, or press ⌘K on a Mac or Ctrl K on other computers. Type at least 2 characters to find:

- Bookings by reference, or by the guest's name, email or phone number. Bookings on hold and expired bookings aren't listed.
- Guests by name, email or phone number. Selecting a guest opens the bookings list searched for them, on **Upcoming** when they have a booking still to come, otherwise on **Past**.
- Activities, and pages of the app to go to.

Each group shows up to 5 results. Use the arrow keys and Enter, or select a result.

To read everything on a booking once you've found it, see [Booking details and timeline](https://ticketpa.com/help/booking-details-and-timeline).

## Frequently asked questions

### Why can't I find a booking?

Check that no filter is on and that you are on the right tab, as a booking moves to **Past** once it ends. A reference only matches when you type all of it, and a phone number needs at least 4 digits.

### How do I see every booking of one guest?

Search for their name, email address or phone number. The tabs then count their upcoming and past bookings, and you can switch between them.

### What do the statuses in the list mean?

Each status shows where the booking stands, from on hold to checked in. See [Booking statuses explained](https://ticketpa.com/help/booking-statuses).